About our Enterprise Services Center

Harland Financial Solutions wants to be your technology solutions partner. While we are well known for the in-house software solutions we provide to thousands of financial institutions, we also offer service bureau or ASP versions of many of our products through our state-of-the-art Enterprise Services Center. Processing millions of financial transactions a day, we have the networks, servers, communication lines, and bandwidth for your servicing needs. More importantly, the ESC is staffed 24 hours a day, 7 days a week, 365 days a year by our system experts to help assure complete data protection and uninterrupted service for our clients. Click here to learn what our Enterprise Services Center can do for you.
Harland Financial Solutions Surpasses 100-Client-Mark for Mobile Banking Solution


Company Cites Ease-of-use, Security and Integration as Keys to Sales Growth and Consumer Adoption

Lake Mary, Florida (February 22, 2010) – Harland Financial Solutions announced that it has surpassed 100 Cavion® Mobile Banking Professional clients since the product’s release in 2008.



The Web-based mobile banking application provides financial institutions an alternate delivery channel to offer consumers via core system integration. It enables consumers to conduct their banking transactions, including account to account transfers and bill payment, and to view balances and cleared check images real time from a secure interface. Financial institutions may also offer text message-based mobile banking via Cavion Mobile Banking SMS.



“We were impressed with the ease of use, as well as the security of Cavion Mobile Banking Professional. That has enabled us to drive adoption, even among our older members,” said Anne Burgess, chief information officer, Commonwealth Credit Union (Frankfort, KY, $900M in assets). “Primarily, though, Cavion Mobile Banking Professional enables us to be visionaries. It keeps us on the cutting-edge with our younger members,” she continued.



Diane Meyer, core banking systems manager with Eastwood Bank (Rochester, MN, $500M), recognizes the necessity of deploying mobile banking technology. “To be a real contender in the online banking world, mobile banking is a must-have technology. Cavion Mobile Banking Professional makes it easy to deploy to our customers through its enrollment process, which is integrated with Cavion Internet Banking, and its tight integration with PhoenixEFE® Core. It’s a win-win situation for us and our customers.”



“Constant innovations, such as the iPhone® user interface we deployed last year, are what keep Cavion Mobile Banking at the forefront of the industry” said Scott Hansen, executive vice president of Harland Financial Solutions. “Cavion Mobile Banking Professional is a shining example of the first-rate technology and world-class service we enable our clients to deliver to their consumers every day. We look forward to bringing continued innovation to our financial institution partners in the future.”



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About Harland Financial Solutions

Harland Financial Solutions, Inc. (www.harlandfinancialsolutions.com) supplies software and services to thousands of financial institutions of all sizes, offering its solutions in both an in-house and service bureau environment. It is a leader in core systems, business intelligence, branch automation, payment processing, enterprise content management, lending solutions, risk management, compliance, financial accounting, mortgage solutions, and self-service solutions. The company is a wholly-owned subsidiary of Harland Clarke Holdings Corp., which also owns Harland Clarke and Scantron.



The information contained in this press release is accurate at the time of publication. However, service offerings and availability, relationships, contacts and other specified information may change over time.
Touché® Analyzer is the most comprehensive business intelligence solution in the industry. It can be used by the entire organization - management, marketing, finance, operations, and customer service – to enhance your institution’s profitability.




At the heart of Touché Analyzer is:



Research



Ad-hoc querying

Current and historical research periods

Precision targeting

Custom of automated segmentation

Query on transactional, behavioral, demographic, geographic, or scored data

Query data from all of your in-house and third-party systems

Product repricing what-if scenarios

Look-alike profiling

Integrated mapping

Automate recurring research tasks

Reports



Standard and custom reports

Operational and marketing

Account/product level or relationship (individual/household) reporting

Interfaces with Crystal Reports

Current and historical trend information

Flexible output options for further analysis

Publish in HTML for Intranet distribution

Automate recurring reports production

Campaign Management



Create test groups

Random sampling

Automated tracking of campaign response

Pre- and post-promotional ROI

Production support – mail merge, export

Use to refine future campaign – Improve ROI

…plus much more. Contact us today for a demonstration.



The following products and services are optional enhancements to your base system:







The Fuel for Your Analytical Efforts



Overlay the wealth of customer/member information in Touché Analyzer with vital demographic, geographic and segmentation (P$YCLE®) data that will boost your analytical power exponentially.



We also offer List Services. Whether you need a list for use with ListExpert or for other purposes, you can take advantage of our purchasing power and expertise.



Turnkey Statistical Modeling



Reduce Costs, Increase Responses, and Improve ROI



Traditional profiling methods involve subjective assumptions about consumer behavior. Using advanced multi-level statistical modeling, ModelExpert takes the guesswork out of traditional profiling to produce statistically sound prospects who look like your best customers/members so you can eliminate non-responders before contacting anyone. You’ll mail fewer pieces, increase response rates and improve your overall ROI.



List Management



Manage Both Customer and Prospect Lists from Virtually Any Source



ListExpert™ is a list management tool that allows you to import data - electronically or manually - from any external or internal source for prospecting and organic growth initiatives.



Where Touché Analyzer is a database for customers only, ListExpert allows you to acquire lists of names and information (both customer and non-customer) from virtually any source. ListExpert is fully-integrated with Touché Analyzer so you can cross-reference your customer and non-customer lists.
Touché Messenger is a fully-automated, one-to-one, multi-channel campaign management system that makes it possible for you to examine your customers’/members’ channel usage and deliver highly-targeted, personalized messages to them at those touch points.




Some key features of Touché Messenger include:



Member-driven Communication



Monitor channel preferences and deliver messages to the following areas:

ATM/Kiosk

VRU

Teller line

Internet

Platform

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Direct Mail

Campaign Management



Customizable contact rules

Control targeting, message, channel delivery and frequency

Detailed contact history

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Refine offers on-the-fly

Duplicate offers eliminated

Expert Series Tools


CalcExpert®

CalcExpert® will help you design the perfect MCIF Database. CalcExpert allows you to populate new fields of data based on complex calculations that can be made from the various components of profit or other existing fields within your Touché® Analyzer database.



ModelExpert®

ModelExpert® is a turnkey statistical modeling tool that takes the guesswork out of profiling and targeting. ModelExpert gives you the power of refined statistical modeling and validation with a few simple clicks of the mouse.



ListExpert™

ListExpert™ is a prospect management database that allows you to import data from any external or internal source. ListExpert is fully integrated with Touché Analyzer so you’ll be able to identify customers from non-customers and track when prospects in ListExpert become customers in Touché Analyzer.